You can hear the voice recording for the diary.
PMP勉強会のメンバーとの懇親会。
I had drinks with the members of my Project Management Professional study group.
今回からお酒を飲むのは控えることに。いつものメンバーに加えて、新しい人との会合は、とても刺激になる。
Although I didn’t drink at the party, it was still an enjoyable evening. In addition to the usual members, a few newcomers joined, which made it even more exciting for me.
ここでも転職の相談をしてみることに。メンバーのほとんどはIT系に勤める方々ばかりなので、実際に近いところで働いている人たち。より具体的な話が聞けるはず。
During the gathering, I shared updates about my job change process. Since most of the attendees work in the IT industry, they were well-informed about the role I’m applying for, and I was able to hear some practical opinions from them.
結果は、３人ともあまりオススメはしない、との回答だった。どうしてもやりがいを感じにくいこと、顧客からのクレームの矢面に立たされてしまうので、ストレスもかかるポジションだという。
Interestingly, all of them advised against pursuing the role. Their main reasons were that the position might not provide a strong sense of achievement and could be stressful, as I’d have to deal with customer complaints directly.
わたしが思うに、クレーム処理は今も変わらない。むしろ、地権者などは理不尽なことを言ってくる人もいるので、彼らと比べると、そこまでひどくはないと思う。また、やりがいについても、自分の目標設定の仕方次第なのかなと。ポストセールス担当だけど、プリセールスへドンドン入り込めるかを聞いてみたい。
However, I already handle complaints in my current job—some landowners even bring unreasonable demands—so I don’t think customer complaints at the new role would be intimidating for me. As for the sense of achievement, I believe it depends on how I set and approach my KPIs. To address this concern, I plan to confirm during the interview whether there’s an opportunity to get involved in pre-sales tasks, even though the role is primarily post-sales.
To be continued.
