You can hear the voice recording for the diary.
Customer Success Managerの最終面接。面接官はAPAC部長。
I had the final interview for the Customer Success Manager role, and the interviewer was the APAC manager.
久しぶりの英語面接にとても緊張した。途中で、頭が真っ白になるときもあり、通訳をお願いしておいて正解だった。また、通訳の人が、こちらの味方をしてくれたのも大きい。おかげで、なんとか言いたいことは伝えられた。
Since it had been a while since my last interview in English, I was very nervous. During the interview, there were times when I couldn’t fully understand the questions. Thankfully, having an interpreter present was the right decision, as they helped clarify the questions and assisted me in expressing my answers. With their help, I was able to respond to all the interviewer’s questions.
面接の中で、昨日の懸念事項になっていたやりがいについて確認してみた。すると、既存顧客の維持と同じくらい、新規顧客の獲得にも注力してほしい、との話だった。
During the discussion, I asked about the sense of achievement this role might offer. The interviewer explained that the position involves not only improving satisfaction among existing clients but also acquiring new clients.
彼の意図が真実ならば、ただの顧客維持のつまらないポジションではなく、より外に活躍の場を見つけることができるのではないか。また、実績が数値化されることで、やりがいが生まれるのではないかと。
If this is accurate, the role wouldn’t just be about maintaining existing customers—which I find monotonous—but would also allow me to use my skills to take on more dynamic tasks, potentially increasing my sense of accomplishment.
行ったり来たり、どうすべきかホントに迷う。
I’m still undecided about whether this position is the right fit for me, and I’m going back and forth in my mind. I genuinely wonder what the best course of action is.
To be continued.
